On 25 May 2016, a new EU regulation on personal data protection entered into force. The Regulation is binding and directly applicable to all organizations that use personal data for business purposes. The new law is binding in all 28 countries of the European Union and replaces the current binding local laws on personal data protection.


Below, in addition to the General Data Protection Regulation, you can read the Privacy and Personal Data Protection Statement.


General Data Protection Regulation (GDPR)


Pursuant to the provisions of the General Regulation on Personal Data Protection and the Act on the Implementation of the General Regulation on Personal Data Protection (NN 48/18), ProPR for services and trades publishes the following on its website




General Data Protection Regulation - GDPR, full name - Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data regulates the protection of personal data of EU citizens.


ProPR for services and trade, is obliged to apply the General Regulation on Data Protection and to comply with all principles and rules prescribed by the Regulation.


The conduct of ProPR trades for services and trade is based exclusively on the applicable regulations of the Republic of Croatia.


As part of its work, ProPR is authorized by law and other regulations to collect and process various categories, such as: customer identity data (name, surname, address, e-mail address) for the purpose of making inquiries via the contact form and branch offices in case of product purchase.


Customers can expect that ProPR protects personal data and strictly adheres to the law in this regard, does not provide data to third parties, except as permitted by law. More information on this can be found in the Terms of Use.


In the event of a personal data breach, we will notify you and the competent supervisory authority within 72 hours of learning of the breach.


Pursuant to Article 15 of the General Regulation (respondent's right of access), the visitor has the right to request from ProPR whether personal data relating to him are processed and, if such personal data are processed, the purpose of the processing, the categories of personal data in question, the recipient or the categories of recipients to whom personal data have been or will be disclosed, the period of storage and export to third countries.


The deadline for response is 30 days from the date of submission of the request, with the possibility of extending the deadline for another 30 days if necessary.


ProPR will send a response to the email address specified in the request.